Course Description: This course is designed for 9-1-1 telecommunicators and front-line public safety personnel who may encounter suicidal callers during emergency calls. It provides the tools and confidence to handle these emotionally charged and high-risk situations with professionalism and empathy. Through a combination of lecture, real-life case studies, and guided discussion, students will learn how […]

Course Objectives: Understand and be able to explain the design features of the GLOCK Safe Action System Demonstrate the knowledge and ability to maintain, troubleshoot and service Gen5 and previous GLOCK pistols by passing the Practical Examination and by scoring a minimum of 80% on the written examination. 3 year Certification upon successful completion for […]

You've made a motor vehicle stop based on reasonable suspicion and you suspect the occupants may be involved in the drug trade, but you are not sure what to do. We have you covered! In this class, we review: Current drug trends Items to look for Questions you should ask Cues and behaviors to look […]

Don't let a bad report ruin your case or your career!  The most important part of every investigation is the report! What causes the most issues for officers are not their actions, but their documenting of those actions. This class will change that! While many other report writing classes focus on sentence structure, we focus on content. Proper grammar and punctuation are certainly important, but in the legal world, there is more emphasis on content. […]