*This course will presented in-person or remote.

Conducting a thorough and complete background investigation is one of the best ways to prevent future problems in your agency. Once a person is hired the process to remove them can be arduous and costly.

Many agencies rely on pre-911 pre-employment practices such as blindly accepting candidates with the highest physical and/or academic test results.  State law requires us to take those qualifications into account; but the law does not require agencies to ignore the more important qualifiers such as the candidate’s character and ethical history, financial responsibility, temperament, or record of interpersonal relationships.

Conducting an in-depth, thorough, and complete investigation of each candidate is the only way to protect your agency.  With this valuable information, hiring committees can make informed decisions. This course covers the scope, tactics, and techniques necessary to reveal all negative traits as well as past criminal or inappropriate behaviors and actions on the part of applicants.

Instructors will cover:

• Getting beyond the candidate’s best friends and pre-set, practiced answers
• Identifying areas of concern and recognizing potential red flags
• Interview techniques and tactics that can reveal a candidate’s beliefs and feelings on a variety of job-related topics
• Gauging a candidate’s temperament beyond their answers
• Preparing and documenting a report including collecting and recording data and witness interviews

This course will also cover the legal requirements pertaining to when certain questions can be asked and how much information the applicant is obliged to provide.  What to do if you learn the employee has lied during any part of the process and when it is legally permissible to terminate the process? This program is designed so your agency can prevent the need for expensive lawsuits and worse, the disruption of your agency or company as you fight to correct the problem.