911 Supervision  (PowerPhone)

“When your call takers turn to you for help, will you be ready?”
911 supervisors have one of the toughest jobs in public safety. You have to manage the workings of a call center and be ready to respond to emergencies in an instant.

Until now, most supervisor classes have focused on policies and procedures. PowerPhone’s 911 Supervision course is different. It helps you build the skills and confidence you need to handle both day-to-day operations and critical situations.

Like all PowerPhone training, this class examines real-life incidents, not made-up scenarios. Veteran instructors use actual 911 audiotapes to prepare supervisors for the real world of crisis communications management.

Tuition:  $229.00 per Student

Contact:   www.powerphone.com

                (203) 245-8911

THIS IS A ONE DAY COURSE

Contact: www.powerphone.com
(203) 245-8911