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DTSTART;TZID=America/New_York:20260615T083000
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UID:7800-1781512200-1781541000@oceancountypoliceacademy.org
SUMMARY:9-1-1 Suicidal Caller: Communication\, Intervention & Critical Decision-Making
DESCRIPTION:This Course is NJ OETS Approved. \nThis course is designed for 9-1-1 telecommunicators and front-line public safety personnel who may encounter suicidal callers during emergency calls. It provides the tools and confidence to handle these emotionally charged and high-risk situations with professionalism and empathy. \nThrough a combination of lecture\, real-life case studies\, and guided discussion\, students will learn how to identify key warning signs of suicidal ideation\, apply proven communication techniques to build rapport\, and manage crisis calls with a focus on caller safety and responder coordination. Emphasis will be placed on understanding mental health dynamics\, maintaining call control\, and following local protocols. \nTopics Include: \n\nSuicide risk factors and warning signs\nEffective communication strategies for suicidal callers\nLegal and ethical considerations\nCoordinating with responders and mental health resources
URL:https://oceancountypoliceacademy.org/events/9-1-1-suicidal-caller/
LOCATION:Ocean County Police Academy\, 659 Ocean Avenue\, Lakewood\, NJ\, 08701\, United States
CATEGORIES:Specialized Training
ATTACH;FMTTYPE=image/png:https://oceancountypoliceacademy.org/wp-content/uploads/2025/01/bloodgood.png
ORGANIZER;CN="Bloodgood Training":MAILTO:allen.bloodgood@caselawforcops.com
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